Privacy Policy

At Aliveestone (https://aliveestone.com) (“Website”), operated by Xiamen ShengOuTuo Co. Ltd (“Company”, “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our Website and services.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use the Website.

1. Information We Collect

We may collect the following types of personal and non-personal information from users:

1.1. Information You Provide to Us

• Name
• Email address
• Phone number (if provided)
• Billing and shipping address (if applicable)
• Information submitted through forms or chat widgets
• Uploaded images or files (if applicable)

1.2. Information We Collect Automatically

When you use the Website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Referring website or source
• Date and time of visit
• Pages visited and interactions on the site

We may use cookies, web beacons, and similar tracking technologies to collect this information.

2. How We Use Your Information

We may use the information collected for the following purposes:

• To provide and improve our services
• To process transactions and deliver products
• To communicate with you about your account, inquiries, or orders
• To send promotional offers, newsletters, or marketing communications (you may opt out at any time)
• To respond to customer service requests
• To analyze website usage and improve user experience
• To prevent fraud or unauthorized activity

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

• With service providers who assist with payment processing, hosting, analytics, and other business operations
• When required by law, court order, or to comply with legal obligations
• In case of a merger or acquisition, where user data may be transferred to the new entity
• With your consent, when you authorize us to do so

4. Cookies and Tracking Technologies

Cookies are small files stored on your device that allow us to improve website functionality and user experience. We use:

• Essential cookies: Required for core site functionality.
• Analytical cookies: Help us understand how users interact with the site.
• Marketing cookies: May be used to deliver targeted ads (if applicable).

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. We securely delete or anonymize data that is no longer needed.

6. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your information
• Object to certain types of processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at: [email protected]

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. International Users

Aliveestone operates globally. If you are accessing the Website from outside China, your data may be transferred to, stored, and processed in China or other countries where our servers or service providers are located.

By using our Website, you consent to such transfer of information.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of such sites. We encourage you to review their privacy policies before providing any information.

Example:
https://www.example-thirdparty.com (Link)

11. Promotional Communications

You may receive marketing or promotional communications from us if you have opted in. You can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly at: [email protected]

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. The “Last updated” date at the top of this page will be revised accordingly.

We encourage users to review this page periodically to stay informed of any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Company Name: Xiamen ShengOuTuo Co. Ltd
• Address: HaiXia MingZhu Building, SiMing District, XiaMen, Fujian Province, China 361101
• Email: [email protected]
• Contact Form: https://www.aliveestone.com/contact-us/ (Link)